COMMITMENT TO QUALITY POLICY

Zululounge SA Pty Ltd was established in 2016 manufacturing a range of high quality furniture and allied products to all leading independent retailers and chain stores across southern Africa.

We strive to provide our customers with products and services which meet and exceed their expectations. We are committed to continuously improve and establish Quality Management System which provides a framework to identify defects and implement the necessary corrective actions to improve our performance.

Zululounge SA shall demonstrate its commitment to quality and customer satisfaction by the following criteria:

• Meeting our customers’ requirements
• Being responsive to our customers
• Promoting ongoing development of our employees
• Maintaining continual improvement throughout our company
• Reviewing audit results, customer feedback and complaints

Though the CEO has ultimate responsibility for quality, all employees have responsibility in their own areas of work so to ensure Quality is embedded in the products and process within the entire organisation.